Shipping Policy
 

We process and ship orders within 10-30 business days from Sydney, Australia. Since all items are handmade, processing times may vary slightly depending on order volume.

Shipping times (after processing):

• Domestic: 5-10 business days

• International: 10-30 business days

Once your order ships, you’ll receive a confirmation email with tracking information (if available).
 

Please note:

• Shipping times are estimates and may be affected by postal delays.

• We are not responsible for delays caused by the shipping carrier.
   

Returns & Exchanges
 

Due to the handmade nature of our products, all sales are final unless the item arrives damaged or defective.

If your item arrives damaged:

• please get in touch with us within [48–72 hours] of delivery

• Include your order number and clear photos of the issue
   

If approved, we will offer:

• A replacement (if available), or

• A refund or store credit
   

We do not accept returns or exchanges for:

• Change of mind

• Incorrect size/colour chosen

• Normal wear and tear